We are beyond grateful for your continued support of Wools Of Nations. Thank you for putting your trust in us. We hope to continue to provide reliable service during this uncertain time.
While we are doing everything we can to deliver orders as quickly as possible, shippers are experiencing an extreme volume of shipments right now: post delays have risen as our postal services cope with the burden of increased online shopping and a decreased workforce in the shipping sector.
During working days, orders are currently leaving our warehouse within 12 hours after they are placed. Once your order ships, you receive an email with tracking information. Please note, we recently created a new shipping matrix following overal changes that have gradually been occurring since the coronavirus broke out, to ensure the fast and reliable delivery of your order on your doorstep.
For the most up-to-date tracking information we recommend to follow the tracking link in your shipping confirmation email.
While we're mentioning delays, please know that our amazing customer service team is doing their best to work through the high volume of emails they are receiving right now. If you reach out to us, please know that we will take care of you as fast we can!
Your patience is greatly appreciated, we know it's unpleasant to wait, and we thank you for your patience and understanding!