Delivery & Cost

We aim to process your orders within 12-24 hours (business days) from when the order is placed, unless the product has been backordered. During sale periods orders will be sent within 36 hours (business days).

For the most up-to-date tracking information we recommend to follow the tracking link in your shipping confirmation email.

All non-downloadable patterns bought separately and items with a total weight of less than 50g are sent via Standard Mail, which is not a signed for or tracked service.  In general, we always strive to get your order to you as soon as possible.

Location

Delivery time

      Cost

Free above

The Netherlands

1-2 business days

€4.50

€49

 

Belgium/France/Germany/Luxembourg

 

1-3 business days

 

€7.95

 

€199

Austria/Czech Rep./Denmark/Hungary/Poland/UK

2-3 business days

8.95

€199

Bulgaria/Croatia/Estonia/Latvia/Lithuania/Romania/
Slovakia/Slovenia

2-5 business days 

 €13.95

 €299

 

Rest of Europe

 

 2-14 business days

 

 from €12.50 

 

 €299

 

Rest of world

14 - 28 business days (depending on the coronavirus situation in your country)

from €19.95

€399

 

Packaging
We try not to use extra packaging when shipping your order in order to save our land and water from plastic bag pollution. If you order a full bag of yarn, we will ship it that way, but most times we will ship without additional packaging or reuse plastic bags from our suppliers. We will protect needles, books and other damageable products with bubble wrap and/or cardboard, but for the most part we put yarn right in the box or the envelope