Delivery & Cost

We aim to process your orders within 12-24 hours (business days) from when the order is placed, unless the product has been backordered. During sale periods orders will be sent within 36 hours (business days).

Please Note: we recently updated our shipping rates and delivery times following overall changes that have gradually been occurring since the coronavirus broke out, to ensure the fast and reliable delivery of your order on your doorstep. For the most up-to-date tracking information we recommend to follow the tracking link in your shipping confirmation email.

All non-downloadable patterns bought separately and items with a total weight of less than 50g are sent via Standard Mail, which is not a signed for or tracked service.  In general, we always strive to get your order to you as soon as possible.


Delivery time


Free above

The Netherlands

1-2 business days




Austria/Belgium/Germany/France/ Luxembourg


2-5 business days





United Kingdom

7-14 business days



Czech Rep., Denmark, Hungary, Poland

2-5 business days 



Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Ireland, Italy, Latvia, Lithuania, Malta, Monaco, Montenegro, Portugal, Romania, Serbia, Slovakia, Slovenia, Norway, Spain, Sweden, Switzerland



3-14 business days



from €10.50 





14 - 28 business days



Rest of world

14 - 28 business days

from €18.75



We try not to use extra packaging when shipping your order in order to save our land and water from plastic bag pollution. If you order a full bag of yarn, we will ship it that way, but most times we will ship without additional packaging or reuse plastic bags from our suppliers. We will protect needles, books and other damageable products with bubble wrap and/or cardboard, but for the most part we put yarn right in the box or the envelope